Book Title: Knowledge Management Systems Design: Innovation and Strategy
Authors: Shabahat Husain, Jean-Louis Ermine
ISBN: 9781032895406
226 Pages 57 B/W Illustrations
March 31, 2025 by Routledge
Description
Knowledge Capital, vital for organizations' sustainability, competitiveness, and stability, can be regenerated in a value-added manner, enabling the development of high-quality products and services through innovative Knowledge Management (KM) techniques. One effective approach is establishing and implementing ISO-compliant Knowledge Management Systems (KMS) across various sectors.
Covering nearly all aspects of Knowledge Management, this book offers a comprehensive overview of the evolution and description of core theories, along with their applications in a few case studies that thoroughly analyze the necessary procedures and technologies for developing KMS. The book encompasses the latest trends showcasing the increasing integration of artificial intelligence techniques within KM practices, as discernible through scores of service providers. Additionally, it addresses the challenges of measuring the effectiveness of KM techniques and the value they bring to organizations, thereby supporting the successful and sustainable implementation of KM. It also highlights innovative frameworks such as the Virtuous KM Cycle, MASK techniques, the Daisy Model, and the Husain-Ermine AI-KM Model.
The publication is an essential resource for students and researchers specializing in Knowledge Management, as well as for managers, academicians, and practitioners in both the public and private sectors.
Table of Contents
1. Knowledge Society and Management
2. Designing Knowledge Management System: Processes and Models
3. Organization of KM Processes with the Daisy model
4. Knowledge Value Chain, Knowledge Cycle, and MASK method
5. Case studies
6. Integrated KMS for Capitalizing and Transferring Professional Expertise: A Sonatrach version
7. KMS Standardization: Issues and challenges
8. Knowledge Management International Standards: ISO 9001, 30401 and IAEA Safety Standards
9. Evaluation of Knowledge Management System
10. Artificial intelligence and Knowledge Management
Publisher's Website: Knowledge Management Systems Design: Innovation and Strategy
